1. Gender-Specific Locker Rooms
Our locker rooms are gender-specific based on sex assigned at birth.
2. Private Changing Option
A private single-use restroom is available upon request for any guest who prefers or requires a separate space to change. This option is provided with comfort and neutrality in mind for guests who prefer a “they” option. Our Guest Service Team will discreetly provide access—no questions asked.
3. Expectations Inside the Locker Rooms
4. Personal Belongings
We encourage guests to secure valuables. State of Mind Salon & Day Spa Salon & Day Spa is not responsible for lost or damaged personal items.
5. Staff Access
Team members may access locker rooms only when providing service, cleaning, or assisting guests, and will always knock, announce themselves, and respect privacy.
6. Guest Comfort & Safety
If you ever feel uncomfortable or need an accommodation, please notify a Guest Service Manager for immediate assistance.
The good news is our gift cards do not expire.
Just like with any retailer, gift cards are non-refundable and non-replaceable. Physical plastic gift cards should be treated like cash. We do not hold physical gift cards “on account,” and we are unable to match physical gift cards to the recipient once they have been purchased.
If your gift card was purchased online, we may be able to assist you. Online gift cards can be redeemed using the barcode connected to the purchase, and we do have access to the barcode and recipient information associated with online purchases.
Gift cards must be physically present at checkout or redeemed using the original online barcode.
Unfortunately, we are unable to use a receipt, purchase history, or credit card information as a form of gift card redemption.
Some of our services, packages, and multiple-service reservations require a more personalized approach. Our online reservation system is designed for services that need the least amount of customization.
If you are trying to reserve
our team may need to personally coordinate timing, provider availability, and service pairing to create the best experience possible.
We would be happy to assist you by phone.
At State of Mind Salon & Day Spa Salon & Day Spa, we believe some reservations deserve a personal touch.
To ensure a safe, respectful, and professional environment for every guest and team member, State of Mind Salon & Day Spa Salon & Day Spa enforces a strict zero tolerance policy.
The following actions are strictly prohibited:
Immediate Action Steps
If such behavior occurs, we will take the following actions without exception:
We value the trust you place in us and are committed to maintaining a safe and professional atmosphere for everyone.
Having your color adjusted is as easy as 1, 2, 3.
Step 1: Have a quick conversation with your hair artist so we can better understand what feels off or what you would like adjusted.
Step 2: Upload photos in natural lighting whenever possible so we can clearly see the concern and desired adjustment.
Step 3: We will schedule a revisit reservation to make the adjustment.
At State of Mind Salon & Day Spa Salon & Day Spa we believe communication and clarity create the best results, and we are happy to work with you to make sure you feel confident and cared for.
Having your haircut adjusted is also as easy as 1, 2, 3.
Step 1: Reach out to our Guest Service Team and explain what you would like refined or adjusted.
Step 2: Upload a current photo if needed so we can better understand the request.
Step 3: Schedule a revisit reservation.
You will have two options:
Option A — I would like to see the same hair artist
We are happy to reserve time with the original artist whenever possible so they can refine the service with you directly.
Option B — I would like a recommendation for someone else
If you would feel more comfortable seeing another provider, our leadership and Guest Service Team can recommend a stylist based on your goals, hair type, and desired outcome.
We guarantee our services every day until your next reservation, and we strongly prefer to make adjustments sooner rather than later.
The longer you wait, the more the scope of the review changes. There is a difference between:
If significant time has passed, a conversation with our Guest Service Team Manager is likley, so we can review the situation together and determine the best next step.
Our goal is always to create clarity, kindness, and results while protecting both the guest experience and the time of our artists.
Lymphatic drainage is not a traditional massage. It is a gentle, specialized technique designed to encourage your body’s natural lymphatic system to move fluid, reduce swelling, and support your body’s natural detoxification process.
Unlike your circulatory system, the lymphatic system does not have a pump. It relies on breathing, muscle movement, hydration, and gentle stimulation to keep lymph flowing throughout the body.
What Can Lymphatic Drainage Help With?
Lymphatic drainage may help:
What Does It Feel Like
Will I Notice Results After One Visit?
Every body responds differently.
If your lymphatic system is sluggish or congested, it may take a series of treatments along with healthy lifestyle habits to achieve the desired results. Factors such as hydration, movement, nutrition, medications, recent illness, surgery, hormones, and overall health all influence how your lymphatic system functions.
How Can I Support My Lymphatic System?
To maximize your results, we recommend:
Our goal is to support your body’s natural healing processes—not to force lymph to move. Every guest is unique, and your treatment plan will be customized based on your individual needs.
